bill payment concern

Floyd Valley Healthcare is committed to providing financial assistance to persons who have healthcare needs and are uninsured, under-insured, ineligible for government programs or otherwise unable to pay for medically necessary care based on their individual financial situation. Please refer to our financial assistance policy below.






How to Request Assistance

  1. Contact the business office at the phone number listed on your bill.
  2. Complete the Financial Assistance Application
  3. Return application with the most recent copies of your W-2, tax returns, pay stubs and bank statements to the clinic or hospital for review.








What to Expect

Your application will be reviewed and a decision will be communicated to you within a reasonable amount of time. All information is confidential. Your eligibility is determined by:

  1. Family Size
  2. Income Guidelines
  3. Assets
  4. Expenses
  5. Employment Status


Presumptive Eligibility

Floyd Valley Healthcare staff will work with uninsured patients to determine if they meet presumptive eligibility criteria for financial aid programs. Presumptive eligibility allows patients to get access to Medicaid or CHIP services without having to wait for their application to be fully processed, therefore helping patients receive benefits for their healthcare services.


If you have questions or need assistance completing the application, please contact the Business Office at Floyd Valley Healthcare or Floyd Valley Clinics.  You may also contact the Business Services Manager at


Contact Information


Business Services
Floyd Valley Healthcare
714 Lincoln Street NE
Le Mars, IA 51031
712.546.7871 or 800.642.6074



© 2020 Floyd Valley Healthcare