Floyd Valley Clinics’ urgent care services are provided Monday – Thursday from 8:30 a.m. to 8 p.m., Friday 8:30 a.m. to 5:00 p.m. and Saturday 8:00 a.m. to 12:00 p.m. by trained staff (physicians, physician assistants or certified nursing practitioners) who treat minor and moderate illnesses such as fevers, sore throats, colds, flu, cuts, sprains or strains.
Patients can visit the Urgent Care Office – instead of the Emergency Department - without an appointment, though appointments can be made to reduce wait times. If you can’t wait to see your regular provider tomorrow, start with Urgent Care.
Urgent care
Contact Urgent Care: 712.546.8111 x2201
Hours
Mon –
Thurs: 8:30 a.m. – 8 p.m.
Fri: 8:30 a.m. – 5:00 p.m.
Sat: 8:00 a.m. – 12:00 p.m.
Another resource available through Avera is the Ask-A-Nurse telephone service. Avera nurses will ask you questions about what is going on with you or your child and help you decide how soon you should be seen. Ask-A-Nurse services are available 24 hours a day, 7 days a week at 1-800-658-3535.
| Illness & Injuries | Urgent Care | Family Doctor | Emergency Department | Colds & Flu | • | • | If Severe |
|---|---|---|---|
| Coughs, Sore Throats, Fever | • | • | If Severe |
| Earache | • | • | If Severe |
| Sinus Infection | • | • | If Severe |
| Infections: ex: pink eye & urinary tract infection | • | • | If Severe |
| Skin conditions, ex: rashes & irritations | • | • | If Severe |
| Bronchitis, pneumonia | • | • | • |
| Minor broken bones & fractures | • | • | • |
| Major broken bones or dislocated joints | • | ||
| Sprains & strains | • | • | If Severe |
| Nosebleeds | • | • | • |
| Cuts & scrapes | • | • | If Severe |
| Mouth injuries or tooth infections** | • | • | • |
| Vomiting | • | • | • |
| Diarrhea | • | • | • |
| Abdominal pain | • | • | |
| Back, shoulder or hip pain | • | • | |
| Headaches or migraines | • | • | • |
| Chronic health conditions | • | ||
| Chest pain | • | ||
| Stroke | • | ||
| Heart attack | • | ||
| Shortness of breath | • | • | |
| Severe trauma or injury | • | ||
| Immunizations & flu shots | • | ||
| Physicals for sports & work | • | ||
| Preventative health, such as well child or adult physicals | • |
**Most insurance companies will not pay for mouth/teeth problems. The visit will be patient responsibility. For Medicaid patients, we recommend Siouxland Community Health or Promise Community Health.
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