The Emergency Department is available at Floyd Valley Healthcare 24 hours a day, seven days a week. Parking is available for Emergency Department (ED) patients and families on the east side of the building and patients need to enter the East Entrance.
Patients should report to the ED for any medical concern that could be an acute medical emergency, including chest pain, difficulty breathing, stroke symptoms, sudden pain, loss of consciousness, large cuts, bleeding or broken bones.
If you have an emergency or need an ambulance, dial 9-1-1. Calling 9-1-1 is almost always the fastest way to get lifesaving treatment.
Another resource available through Avera is the Ask-A-Nurse telephone service. Avera nurses will ask you questions about what is going on with you or your child and help you decide how soon you should be seen. Ask-A-Nurse services are available 24 hours a day, 7 days a week at 1-800-658-3535.
Floyd Valley Healthcare provides emergency services to thousands of patients in the community each year. Open 24/7, the ER is equipped to handle any patient that comes through the door. However, access to a second set of eyes and ears can be beneficial in critical cases. Beginning at noon on April 22, the new eCARE Emergency service will provide that extra support to Floyd Valley Healthcare’s clinicians when needed.
At the push of a button, local physicians and emergency room staff have immediate, virtual access to a team of physicians and nurses who specialize in emergency medicine.
“eCARE Emergency gives us the ability to extend and enhance the level of health care in our community,” said Dustin Wright, CEO. “It gives us access to the same type of specialists available in Sioux City or Sioux Falls, enabling us to deliver better care, right here in our community, and keep patients here whenever possible.”
Avera eCARE offers one of the largest telehealth networks in the United States, supporting more than 380 health centers, clinics, long-term care centers and correctional facilities within a fourteen -state region.
© 2020 Floyd Valley Healthcare