Floyd Valley HealthcareReceives the 2025 Women’s Choice Award®as one of America’s 100 Best Hospitals for Patient Experience

Le Mars, IA – Floyd Valley Healthcare has been recognized as one of America’s 100 Best Hospitals for Patient Experience by the Women’s Choice Award®. This award signifies that Floyd Valley Hospital has been ranked within the top 100 hospitals of similar size based on number of beds, of which there are five categories.
Patients today are more involved in their care and demand a greater experience throughout their entire journey of care putting more pressure on healthcare providers to find ways to become more patient centered to meet these demands.
According to the Agency for Healthcare Research and Quality, good patient experience positively correlates to disease management, adherence to treatment plans and health outcomes. Providing good patient experience is also good for business as it results in greater employee morale and satisfaction thereby reducing turnover and helping recruit top talent. It also keeps patients loyal and happy and less likely to change providers or systems again helping the bottom line.
With a strong correlation between providing good patient experience throughout her journey and improved clinical quality measures including increased HCAHPS scores makes the investment a win-win for all. According to a survey of healthcare consumers, 82% of consumers would switch a healthcare provider as the result of a bad experience. And 86% of women would travel up to 50 miles for a hospital that was rated best inpatient experience.
Floyd Valley Healthcare is one of a total of 100 award recipients in its size category representing the hospitals that have met the highest standards for patient experience in the U.S. by the Women’s Choice Award.
“We are excited about earning the Best Patient Experience designation,” states Dustin Wright, CEO. “While we do not perform our work to earn accolades, we certainly celebrate our staff on providing exceptional care to all of our patients. This recognition, coupled with the NHRA Top 20 CAH in America in 2024, truly makes us proud of the work we do at Floyd Valley Healthcare for all of our communities.”
The methodology used to select Floyd Valley Healthcare as one of the 100 Best Hospitals for Patient Experience is unique in that it evaluates specific Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results along with primary research about women’s healthcare preferences.
The Women’s Choice Award collects the data for the following HCAHPS survey measures and uses a weighted average to award the best hospitals for patient experience:
- Effective communication with nurses and doctors
- Responsiveness to requests for help
- Providing patient recovery information
- Explanation about medications before being administered
- Bathroom and room cleanliness
- Peacefulness of room at night
- Patient recommendation rating
“By raising your standards to meet the highest expectations – which studies show tend to be held by women – you’re giving everyone the best you have to offer. The Women’s Choice Award is so much more than an award. As one of America’s Best Hospitals for Patient Experience, your entire hospital and all of your service lines are lifted up for the exceptional experience you provide – not only for women but for all patients.” said Delia Passi, founder and CEO of the Women’s Choice Award. “To help women simplify their choices, the 100 Best Hospitals for Patient Experience are awarded because they excel in the patient’s willingness to recommend, as well as doctor communications, staff help, cleanliness, providing recovery information, explanation of medications, communication by nurses and peacefulness of the room at night.”
For the full list Best Hospitals for Patient Experience, please visit
https://womenschoiceaward.com/best-patient-experience
ABOUT FLOYD VALLEY HEALTHCARE
Floyd Valley Healthcare has had a rich history of serving the healthcare needs of people in Le Mars, Iowa, and the surrounding communities. Floyd Valley Healthcare is licensed by the State of Iowa, affiliated with the Avera System of Sioux Falls, South Dakota, and is a member of the Iowa and American Hospital Associations. Floyd Valley Healthcare is more than a hospital, clinic, urgent care center and emergency room; we are your friends, family and neighbors who are committed to delivering the care that’s right for you. The compassionate, individualized care provided by Floyd Valley Healthcare is convenient and close to home and connected to a wide network of specialists so you and your family can receive the care necessary to stay healthy and active.
ABOUT THE WOMEN’S CHOICE AWARD®
The Women’s Choice Award for Best Hospitals™ is a trusted referral source and coveted credential that identifies the nation’s best hospitals based on robust criteria that includes relevant clinical performance, patient satisfaction and appropriate accreditations. The Best Hospitals demonstrate exceptional ratings, providing the highest level of care and commitment to their patients’ health and well-being. The Women’s Choice Award is the only designation that takes into consideration the preferences of women when selecting a hospital. Visit http://www.womenschoiceaward.com/ to learn more.
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